“You Owe Us,” Disney Guest Demands Compensation After Getting Stuck on a Ride
Last week, a Disneyland Resort guest shared their experience getting stuck on and evacuating from Goofy’s Sky School, a kiddie coaster at Disney California Adventure Park. The guest demanded compensation from Disney cast members in the form of a free Lightning Lane pass.
Goofy’s Sky School originally opened as Mulholland Madness, premiering alongside Disney California Adventure Park in February 2001. The mouse coaster’s original name paid tribute to the park’s Golden State theme, referencing the iconic Mulholland Drive in Los Angeles, California.
It wasn’t a smooth start. In an ironic twist for a roller coaster named after a traffic-ridden road, Mulholland Madness was forced to close months after opening due to three separate accidents. In 2010, Disneyland Resort announced that it would retheme the ride to Goofy’s Sky School as part of an ongoing effort to incorporate more Disney intellectual property (IP) in the then-struggling Disney California Adventure Park.
Goofy’s Sky School has come a long way from its initial accident spree, but like any other Disney Park attraction, the roller coaster still experiences issues. Last week, TikTok user @kaunsipooja shared this video after getting stuck on and evacuating the ride:
@kaunsipooja And the view at Disney Land 🎡🎢🎠 #crazyrollercoaster #disneyland #disney #disneynightmare #disneyrides #lightninglane #fyp #foryoupage #disneymemories
“We don’t know yet but after getting stuck in this Disney ride we will be granted Lightning Lane passes for free,” the Disney Park guest wrote.
The video shows Disney cast members climbing emergency stairs to rescue guests trapped on the motionless roller coaster cars.
The TikToker explained that she demanded compensation from Disney cast members after evacuating Goofy’s Sky School: “You know I went and ask you owe us something,” she replied to a commenter.
Disneyland Resort rarely comments on minor attraction issues like this one. However, Goofy’s Sky School eventually reopened and operated normally in the days following this incident.
Were these guests right to demand compensation? Inside the Magic would love to hear your thoughts in the comments!
Please note that the story outlined in this article is based on a personal Disney Parks guest experience. No two guest experiences are alike, and this article does not necessarily align with Disney Dining’s personal views on Disney Park operations.